Privacy Policy »
Last modified: October 19, 2009
At mtxpress we recognize that privacy is important. This Privacy Policy applies to all of the products, services and websites offered by Mobile Union Ltd which includes mtxpress
If you have any questions about this Privacy Policy, please feel free to contact us through our website or write to us at
[Company registered address]
Information we collect and how we use it
In order to provide our full range of services, we may collect the following types of information:
- Information you provide – When you sign up for a Mobile Union Ltd service or promotion that requires registration, we ask you for personal information (such as your name, date of birth, home address email address and an account password). When you send money we ask you to provide details of the recipient (such as their name, date of birth, mobile number and so on). These details are primarily required for fraud detection and will be used to verify your identity against a third party identification service provider. We may refuse to give you access to any services offered by Mobile Union Ltd if we are unable to verify your identity.
- Cookies – When you visit Mobile Union Ltd, we send one or more cookies – a small file containing a string of characters – to your computer or other device that uniquely identifies your browser. We use cookies to improve the quality of our service, including for storing user preferences, improving search results and ad selection, and tracking user trends, such as how people search.
- Log information – When you access Mobile Union Ltd services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
- User communications – When you send email or other communications to Mobile Union Ltd, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
- Location data – Mobile Union Ltd works with partner agencies for closure of the transactions; we record the geographical data of the payout location as part of our service.
- Links – Mobile Union Ltd may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the usability of our services to ensure that we are presenting our services in the best possible manner.
Mobile Union Ltd only processes personal information for the purposes described in this Privacy Policy and/or the supplementary privacy notices for specific services. In addition to the above, such purposes include:
- Providing our services, including the display of customised content and advertising;
- Auditing, research and analysis in order to maintain, protect and improve our services;
- Ensuring the technical functioning of our network;
- Protecting the rights or property of Mobile Union Ltd, our client or our users; and
- Developing new services.
Choices for personal information
When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.
If we propose to use personal information for any purposes other than those described in this Privacy Policy and/or in the specific service privacy notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Privacy Policy and/or in the supplementary service privacy notices, unless we have obtained your prior consent.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, all Mobile Union Ltd features and services will not function properly if your cookies are disabled.
You can decline to submit personal information to any of our services, in which case Mobile Union Ltd will not be able to provide those services to you.
Information sharing
Mobile Union Ltd only shares personal information with other companies or individuals outside of Mobile Union Ltd in the following limited circumstances:
- We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
- We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
- We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Mobile Union Ltd, its users or the public as required or permitted by law.
We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular term, for example, or how many users clicked on a particular advertisement. Such information does not identify you individually.
Please contact us at the address below for any additional questions about the management or use of personal data.
Information security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to Mobile Union Ltd employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Data integrity
Mobile Union Ltd processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services or as otherwise permitted under this Policy. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.
Accessing and updating personal information
When you use Mobile Union Ltd services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
Enforcement
Mobile Union Ltd regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or Mobile Union Ltd’s treatment of personal information by contacting us through this web site or by writing to us at:
[Company registered address]
When we receive formal written complaints at this address, it is Mobile Union Ltd’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Mobile Union Ltd and an individual.
Changes to this Privacy Policy
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).
If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through this web site or at:
[Company registered address]
no. 12302871 - Registered as an SPI with the FSA no. 504661 - Member of UKMTA 
